You just approve. One existing role mailbox, sorted against rules you state, urgency ranked, long threads condensed, and four or five finished replies waiting in a queue that only moves when a person taps it.
✓ All advice vetted by a human — always.
Watch it run: The Inbox Agent demo takes about 90 seconds and uses the same three steps.
Every engagement records a number before we build and the same number after. It is the acceptance test and the case study in one.
A retrospective pull from data your mail system already holds — message counts, reply timestamps, how long the oldest unanswered item sat. Timestamps are not opinions.
When the number that matters is owner-minutes, a three-day timed log kept by whoever actually works the mailbox — started before the clock does, not during it.
A remembered estimate. “It feels like two hours a day” is where this starts, not what we measure against.
If any of these mean nothing to you, forward this section to whoever manages your Microsoft or Google account — they will know in about a minute. We check all of it before the two-week clock starts, not on Day 3.
The Inbox Agent runs inside your own business account — Microsoft 365 or Google Workspace — and the AI service connected to it, with the no-training settings verified in writing before we build. Where your data is stored and where the AI actually runs depend on the tool, and they are often not the same place. Before anything is set up, we confirm both with you in writing, tool by tool.
All prices are in Canadian dollars, plus HST. Six founding seats are open at $1,995 plus HST — two a month, October through December 2026, in exchange for a written case study and reference rights. See the seat tracker.
If nobody in your business has ever written down how a customer email should be answered — what gets a same-day reply, what a price question is allowed to say, who signs off on a refund — then you do not have an automation problem yet. You have a decision problem, and an agent will only make the wrong answers arrive faster. Say so at the Snapshot and we will tell you the same thing, for free, before either of us books a kickoff.
No. Every reply waits in a queue that only moves when a person taps approve. It does not send, it does not delete mail, it does not move money, and it does not touch a mailbox you have not named.
By default, a retrospective pull from data your mail system already holds — message counts, reply timestamps, how long the oldest unanswered item sat. Timestamps are not opinions. When the number that matters is owner-minutes, we upgrade to a three-day timed log kept by the operator, started before the clock does. A remembered estimate is never used on its own.
Into your own business account — Microsoft 365 or Google Workspace — and the AI service connected to it, with no-training settings verified in writing. Where your data is stored and where the AI actually runs depend on the tool, and they are often not the same place. Before anything is set up, we confirm both with you in writing, tool by tool.
It ships as an Agentic AI Quick Win — $2,995 plus HST, two weeks (ten business days), two deliverables. The AI service adds its own usage or licence charge from Microsoft or Google, billed to you directly; before you sign, we tell you what it needs and the vendor's published price. Start with the free Agentic AI Opportunity Snapshot.
Watch the 90-second demo, then take the free 6-minute Snapshot — a personal read from David, no cost or obligation.
